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Privacy Policy

Effective Date: 20 October 2025

Science Steps (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and store information when you visit our website or contact us directly.

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1. Information We Collect

We do not ask visitors to provide personal information directly through this website. However, we may collect the following:

  • Information you voluntarily provide via email (e.g., name, email address, message content).

  • Information you share during phone calls or sessions (e.g., the type of service you’re interested in, learning goals, and relevant background information used to tailor support).

  • Analytics and cookies data collected automatically through Wix and Google Analytics to understand website performance and usage.

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2. How We Use Your Information

We use information you share via email, phone, or during sessions to:

  • Respond to enquiries and provide tutoring, mentoring, or career support services.

  • Improve our website, content, and services through analytics insights.

  • Maintain website functionality, security, and performance.

We do not sell, share, or rent your personal information to third parties for marketing purposes.

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3. Cookies and Analytics

This website uses cookies and analytics tools provided by Wix and Google Analytics. Cookies are small files that help us understand visitor activity, such as which pages are visited most often. You can manage or disable cookies through your browser settings.

For more details on how these tools process data, please refer to:

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4. Data Storage and Security

Emails and enquiries are stored securely and only for as long as necessary to respond to your request or deliver services. We take reasonable measures to protect information from unauthorised access, alteration, disclosure, or destruction.

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5. Lawful Basis

We process personal information on the basis of consent (when you contact us) and legitimate interests (to operate and improve our services).

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6. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

  • Request access to any personal information we hold about you.

  • Ask for corrections or deletion of that information, or to restrict/obtain a copy of your data where applicable.

  • Withdraw consent for data use (where consent is the lawful basis).

To exercise these rights, please contact us at info@sciencesteps.co.uk.

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7. Data Sharing

We do not share personal information with third parties except: (a) service providers that host or operate the website (e.g., Wix) and analytics providers (e.g., Google Analytics), or (b) where required by law. These providers process data on our behalf under appropriate safeguards.

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8. International Transfers

Where our service providers store or process data outside the UK, we rely on appropriate safeguards (such as standard contractual clauses) as provided by those providers.

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9. Retention

We keep personal information only for as long as necessary for the purposes set out in this policy, and to meet legal or accounting obligations. If you request deletion and we have no legal reason to keep the information, we will delete it.

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10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements. The most recent version will always be available on this page.

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11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:
Email: info@sciencesteps.co.uk

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